We want you to love your purchase.

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Personalised Products

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• Non-returnable and non-refundable unless faulty or damaged.

 

Non-Personalised Products

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• You have the right to cancel and return within 14 days of receipt.

• Items must be unused and in original packaging.

 

Faulty or Damaged Items

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• Please contact us within 7 days of delivery with photos of the issue.

• We’ll offer a replacement or full refund.

 

How to return

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Email us at vince@coachhousecreations.com  to request a return. You’ll need to pay return postage (unless the item is faulty). Refunds are processed within 14 days of receiving the returned item.